Chat & Voice AI for Customer Service

Resolve More.Spend Less.Delight Customers.

Pypestream builds and runs chat and voice AI agents that handle customer service end-to-end. Clients resolve over 90% of interactions without a human agent and cut contact center costs by up to 40%.

Customer ResultsRequest a Demo
Sling TV
TriWest
WR Berkley
ADT
Principal
Sling TV saved $3.5M annually.Over 100M consumer interactions handled.
Calculate your estimated ROIWatch the 2-minute overview
P
Pypestream Agent
Global Insurance Co.
Powered by Pypestream
Global Insurance Co.
FNOL to settlement, fully automated
FNOL
V
Vera, Claims AI
Global Insurance Co.
I need to file a claim, my roof was damaged in last night's storm.
○
Policy Verified
○
Claim Created
○
Adjuster Assigned
○
Guidewire Updated
Avg Response1.8s
1 of 3
SYS:OPERATIONALUPTIME 1d 13:32:32
2026-04-15 13:32:32 UTCPYPESTREAM PLATFORM v3
CH-01 / INTERACTIONSLIVE
827,621,830
Agentic Interactions
Cumulative across all client deployments
CH-02 / SAVINGSLIVE
$74,270,305
Saved Across Clients
Contact center cost reduction
CH-03 / CONTAINMENT↻ SYNC
95.0%
Containment Rate
Resolved without human escalation
CH-04 / SOLUTIONS■ STABLE
328
Live Solutions
Enterprise deployments in production
CH-05 / CSAT↻ SYNC
9.60/ 10
Customer Satisfaction
Average across all deployments / 10
▶ STREAM:ACTIVEPOLL RATE 250ms|NODES: 5 / 5 HEALTHY|AVG LATENCY 1.8ms

Counters reflect cumulative platform activity since launch. Updated in real time.

Trusted by leading enterprises worldwide

Sling TV
TriWest Healthcare Alliance
WR Berkley
ADT
Great American Insurance Group
Principal
Cubic
Royal Caribbean
Company Nurse
Related Rentals
Sling TV
TriWest Healthcare Alliance
WR Berkley
ADT
Great American Insurance Group
Principal
Cubic
Royal Caribbean
Company Nurse
Related Rentals

How Pypestream AI Agents Work

AI that acts end-to-end. Not just answers.

01

Understand

The agent reads the customer's intent and retrieves live context from your CRM, policy system, or EHR in under a second, without any manual lookup.

02

Act

It executes the full workflow: filing claims, rebooking flights, updating records, triggering APIs. Human oversight is available at every step when you need it.

03

Resolve

The issue is closed, the customer is notified, and the complete audit trail is written, all within a single interaction.

How Pypestream AI Agents Get Results

Trusted by Leaders. Measured by Outcomes.

These aren't projections. They're results from production AI agents running right now at enterprise companies.

$3.5M

Annual cost savings

Sling TV

75%

Resolution without human escalation

Enterprise Average

92%

Automated session rate

Enterprise Average

+50%

CSAT improvement year-over-year

Sling TV

91%

Resolution without manual intervention

Global Fleet Services Leader

1.8

Average AI agent response time (seconds)

Enterprise Average

Calculate your estimated ROI
Platform

Everything You Need.
Nothing You Don't.

AI Agent Builder

Build agents trained on your SOPs, systems, and knowledge without engineering overhead.

Policy Inquiry Intent
Verify Policy
Check Status
Route Claim
✓ Resolved — 0.4s
3,000+
agents deployed

Voice AI

Human-sounding voice agents for inbound and outbound calls across every channel.

Live Transcript

"I need to file a claim for my car accident — I have the police report number."

AI Agent responding...
85%
calls contained by AI

Chat Agents

Intelligent chat across web, mobile, WhatsApp, and SMS — one unified platform.

What's the status of my claim #CLM-2847?

Your claim is in review. Expected completion: 3-5 business days. I've sent an update to your email.

Web
Mobile
WhatsApp
SMS
92%
first-contact resolution

Analytics & Insights

Real-time dashboards showing resolution rates, CSAT, cost savings, and ROI.

40%
Cost reduction
4.7
CSAT score
Real-time
resolution dashboards

Human in the Loop

Seamless handoff to human agents with full context transfer and agent assist suggestions.

Escalating to Agent

Full context transferred: 4 prior messages, policy #POL-847291, claim history.

0s
context loss
8s
avg handoff
100%
context preserved on escalation

Enterprise Compliance

SOC 2, HIPAA, GDPR, and PCI DSS certified. Security and compliance built in from day one.

🛡️
🔒SOC 2 Type II
🏥HIPAA
🇪🇺GDPR
💳PCI DSS
100M+
consumers helped

Deep Integrations

Connect to your existing CRM, CCaaS, ticketing, and data systems in days, not months.

Salesforce
ServiceNow
Genesys
Twilio
Zendesk
AWS
200+
pre-built integrations

Managed Deployment

Pypestream's team builds, deploys, and manages -- not just licenses. Live in 6-8 weeks.

✓
DiscoveryWk 1-2
✓
IntegrationWk 3-4
✓
TrainingWk 5-6
4
Go-LiveWk 7-8
6-8 wks
to production deployment
One platform. Every channel. No engineering required.
Why Pypestream

The Pypestream Advantage

Engage customers in a personalized, automated way -- improving satisfaction and fostering long-term loyalty at enterprise scale.

Proven Scalability

Monitor and serve hundreds to millions of users. Pypestream scales effortlessly to meet growing demands without sacrificing quality or response time.

Enterprise-Grade Security

SOC 2, HIPAA, and GDPR compliant, with advanced encryption, strict access controls, and continuous threat monitoring to safeguard your data.

Speed and Agility

Launch enterprise automation with a modular platform built for rapid iteration, minimal lift, and total adaptability to your existing stack.

Seamless Integrations

Easily connect with your existing platforms — CRM, ERP, telephony, and more — ensuring full-stack access with zero disruption to current workflows.

Real Product. Real Customers.

See it in action

These are live Pypestream deployments at real enterprise customers, not mockups.

Human-sounding voice agents for serious business.

Pypestream Voice AI handles inbound calls end-to-end: filing claims, scheduling appointments, resolving disputes, without escalation. Sub-second response time. HIPAA-compliant. Live in weeks.

Explore Voice AI
Global Insurance Co.
Vera, Voice AI
Global Insurance Co.
Active
Vera speaking
V
Thank you for calling Global Insurance. I'm Vera, your AI claims specialist. How can I help you today?
V
Back-office actions
✓ Policy Verified
Client Testimonials

Trusted by leaders in regulated industries

BerkleyNet testimonial

"Pypestream helps us fulfill our customer needs in a way that's efficient, effective and still feels friendly."

B
McKenzie Holmes
Director of Marketing & CX, BerkleyNet
TriWest Healthcare Alliance testimonial

"We serve over one million phone calls a month. The ability to automate that and make it self-service so that the person can do it whenever it works for them, and not when it works for you, is a pretty remarkable concept."

T
David McIntyre
Chief Business Officer, TriWest Healthcare Alliance
Related Rentals testimonial

"The most important feature of the Related Digital Assistant is apartment search, followed by neighborhood finder. These prove that Pypestream is a partner who understands our business and our goals."

R
Tina Valencerina
Portfolio Director, Related Rentals
Watch more customer stories on YouTube

Your Competitors Are Already Deploying AI Agents.

The question isn't whether AI belongs in your customer operations. It does. The question is whether you build it right the first time.

See Customer Results

No sales pitch. No long deck. Just a live look at what Pypestream has already built for companies like yours.