Chat & Voice AI for Customer Service

Resolve More.Spend Less.Delight Customers.

Pypestream builds and runs chat and voice AI agents that handle customer service end-to-end. Clients resolve over 90% of interactions without a human agent and cut contact center costs by up to 40%.

Sling TV
TriWest
WR Berkley
ADT
Principal
Sling TV saved $3.5M annually.Over 100M consumer interactions handled.
P
Pypestream Agent
Global Insurance Co.
Powered by Pypestream
Global Insurance Co.
FNOL to settlement, fully automated
FNOL
V
Vera, Claims AI
Global Insurance Co.
I need to file a claim, my roof was damaged in last night's storm.
I've located your policy HO-48291. Starting your claim now.
Policy Verified
Claim Created
Adjuster Assigned
Guidewire Updated
Avg Response1.8s
1 of 3
Sling TV
TriWest Healthcare Alliance
WR Berkley
ADT
Great American Insurance Group
Principal
Cubic
Royal Caribbean
Related Rentals
Sling TV
TriWest Healthcare Alliance
WR Berkley
ADT
Great American Insurance Group
Principal
Cubic
Royal Caribbean
Related Rentals
SYS:OPERATIONALUPTIME 26d 15:33:58
2026-05-10 15:33:58 UTCPYPESTREAM PLATFORM
CH-01 / INTERACTIONSLIVE
853,629,259
Agentic Interactions
Cumulative across all client deployments
CH-02 / SAVINGSLIVE
$361,604,876
Saved Across Clients
Contact center cost reduction
CH-03 / CONTAINMENT↻ SYNC
93.7%
Containment Rate
Resolved without human escalation
CH-04 / SOLUTIONS■ STABLE
334
Live Solutions
Enterprise deployments in production
CH-05 / CSAT↻ SYNC
9.53/ 10
Customer Satisfaction
Average across all deployments / 10

What is a Pypestream Solution

See AI Agents in Action

Moving beyond AI that only responds. Pypestream AI agents complete the work, end-to-end, inside real workflows.

Voice AI agents for Outcomes not Intake.

Pypestream Voice AI handles inbound calls end-to-end: filing claims, scheduling appointments, resolving disputes, without escalation. Built on the same proven platform for a seamless customer experience.

Explore Voice AI
Global Insurance Co.
Vera, Voice AI
Global Insurance Co.
Active
Vera speaking
V
Thank you for calling Global Insurance. I'm Vera, your AI claims specialist. How can I help you today?
V
Back-Office Actions
Policy Verified

How Pypestream AI Agents Work

AI that acts end-to-end. Not just answers.

01

Understand

The agent reads or listens to the customer's intent, retrieves up-to-date context from your backend systems and responds with action or clarifying questions in under a second.

02

Act

The AI agent executes the complete workflow never exiting established guardrails: updating records, triggering APIs. Human oversight is available at every step when you need it.

03

Resolve

The AI agent completes the action, notifies the delighted customer, and documents the AI audit trail, all within a single interaction. Transparency into the interaction is available through the Analytics dashboard.

How Pypestream AI Agents Get Results

Trusted by Leaders. Measured by Outcomes.

These aren't projections. They're results from production AI agents running right now at enterprise companies.

$3.5M

Annual cost savings

Sling TV

75%

Resolution without human escalation

Enterprise Average

92%

Automated session rate

Enterprise Average

+50%

CSAT improvement year-over-year

Sling TV

91%

Resolution without manual intervention

Global Fleet Services Leader

1.8

Average AI agent response time (seconds)

Enterprise Average

Why Pypestream

Built for execution. Not experimentation.

AI agents that complete work across your systems, with control, visibility and measurable outcomes from day one.

End-to-End Execution

AI agents don't stop at answers. They complete your workflows across systems, from request to resolution.

AI-First. Not AI-Only.

Use AI where it adds value. Use deterministic logic where precision matters. Both, in the same seamless experience.

Practitioners, Not Just Platform

Our experts design, deploy and optimize your AI agents alongside your team, delivering results, not future tech debt.

Built-In Control and Guardrails

Every AI action is defined, monitored and governed. No drift. No surprises. Full visibility into what AI is doing and why.

Unified Across Every Channel

Voice, chat, SMS, social and more operate as one system, with shared context and consistent execution.

Measurable Business Impact

Track containment, completion, cost reduction and revenue lift in real time, tied directly to business outcomes.

Client Testimonials

Trusted by leaders in regulated industries

BerkleyNet testimonial

"Pypestream helps us fulfill our customer needs in a way that's efficient, effective and still feels friendly."

B
McKenzie Holmes
Director of Marketing & CX, BerkleyNet
TriWest Healthcare Alliance testimonial

"We serve over one million phone calls a month. The ability to automate that and make it self-service so that the person can do it whenever it works for them, and not when it works for you, is a pretty remarkable concept."

T
David McIntyre
Chief Business Officer, TriWest Healthcare Alliance
Related Rentals testimonial

"The most important feature of the Related Digital Assistant is apartment search, followed by neighborhood finder. These prove that Pypestream is a partner who understands our business and our goals."

R
Tina Valencerina
Portfolio Director, Related Rentals
Watch more customer stories on YouTube

See AI that doesn't just respond. It resolves.

Peek inside real systems of AI agents running at scale. Learn how AI agents complete customer workflows across systems, with the control, precision and outcomes you actually care about.

See Customer Results