Newsroom

Pypestream
in the news.

Here you'll find press releases, media coverage and executive commentary, all designed to provide context and clarity about who we are and where we're headed. Visit often for regular updates as we continue to build momentum, deliver business outcomes and advance our mission to reimagine how our customers connect with theirs.

2015

Founded

New York, NY

50+

Enterprise Customers

Fortune 500 companies

50M+

Monthly Interactions

As of Oct 2025

34+

Countries Deployed

Global enterprise reach

Newsroom

News & Media

Media
Mar 24, 2026
Newswire

Pypestream Shares Applied AI Trends Transforming Enterprise Operations in 2026

With its platform deployed across leading enterprises, Pypestream outlines how AI moves from experimentation to execution.

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Thought Leadership
Mar 24, 2026
Pypestream

Four Applied AI Trends Defining 2026: From Experimentation to Execution

Pypestream shares its perspective on how enterprise AI has shifted from pilot projects to production deployments, and the four trends shaping how serious businesses adopt agentic AI at scale.

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Media
Mar 18, 2026
Yahoo Finance

Pypestream Solves Insurance Sector Challenges with Applied AI

StreamAI, backed by Pypestream, advances AI for insurance carriers from a theoretical experiment to a practical solution.

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Company
Jan 6, 2026
Pypestream

Pypestream Accelerates Growth with Strategic Personnel Investments in AI Expertise

Pypestream announces key hires across AI engineering, client services, and go-to-market leadership as the company scales its enterprise customer base and expands its applied AI platform.

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Company
Nov 19, 2025
Pypestream

Lisa Gersh Joins Pypestream Board of Directors

Pypestream welcomes Lisa Gersh, former CEO of Martha Stewart Living Omnimedia and Alexander Wang, to its board, bringing deep consumer brand and digital transformation expertise.

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Product
Nov 11, 2025
Pypestream

Pypestream Launches Voice AI as Enhancement to Proprietary Platform

New Voice AI capabilities extend Pypestream's agentic platform to phone-based customer interactions, enabling seamless omnichannel automation across chat, messaging, and voice for serious business.

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Partnership
Nov 6, 2025
Pypestream

The Institutes RiskStream and Pypestream Partner to Bring AI Agents to Insurance Carriers

Strategic partnership combines RiskStream's insurance industry network with Pypestream's applied AI platform to accelerate digital transformation across leading insurance carriers.

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Milestone
Oct 16, 2025
Pypestream

Pypestream Surpasses 50 Million Monthly Interactions as Enterprises Embrace Applied AI

Platform milestone reflects accelerating enterprise adoption of agentic AI for customer service automation, with enterprise customers in insurance, telecom, and travel leading deployment.

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Media
Dec 2024
CX Today

10 Conversational AI Providers to Watch Out for in 2025

Pypestream stands out for treating AI like an employee, both for customer-facing and internal use cases.

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Media
Aug 2021
Gartner

Pypestream Featured in Nine Gartner Hype Cycle Reports

Gartner highlights Pypestream's AI-first approach to customer engagement across nine separate Hype Cycle reports.

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Leadership Perspective

Executive Commentary

The technology exists right now to capture exactly how your top performers work. That expertise, once captured, can be structured into AI agents that run across thousands of concurrent conversations at once.

Richard Smullen
Richard Smullen
Founder & CEO

AI strategy isn't a model decision, it's an operating model decision. The companies pulling ahead aren't experimenting with AI, they're operationalizing it with full visibility into how every interaction performs and impacts the bottom line.

Nick Hockler
Nick Hockler
President & COO

Enterprises are not asking where they can try AI anymore. They are asking for guarantees AI will perform. Applied AI must work in service of one promise: live solutions are not an experiment, but are delivering business outcomes.

Bethany Perkins
Bethany Perkins
Chief Sales & Marketing Officer

The most dangerous answer in enterprise AI today is 'trust the model.' If you can't show what your AI is doing, why it's doing it, and how it's performing against real business outcomes, you don't have AI governance.

Elana Feldman
Elana Feldman
Chief AI Officer

AI doesn't fail because of the technology, it fails because organizations underestimate what it takes to operationalize it. The companies scaling AI aren't doing it alone, they're pairing the right technology with the right expertise.

Evan Howieson
Evan Howieson
SVP of Client Service

From a finance perspective, the gap in AI isn't ambition, it's execution. Pilots don't show up on a P&L, outcomes do. AI adoption should impact revenue, efficiency and cost control.

Shawn Waite
Shawn Waite
VP Finance

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