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Agentic AI Platform
Build Once. Deploy Everywhere. Resolve Everything.
Pypestream builds, deploys, and manages AI agents across voice and chat, trained on your systems, your data, and your way of doing business.
50M+
Monthly interactions
92%
First-contact resolution
40%
Reduction in handle time
34
Countries in production
Platform Activity
AI Agents Trained on Your Business. Deployed in Weeks.
Every enterprise has different workflows, systems, and customers. Pypestream's team designs, builds, and manages agents trained on your SOPs, your data, and your way of doing business.
Insurance
Claims Agent
FNOL to resolution, fully automated.
Handles first notice of loss, policy lookup, document collection, and status updates without a single human transfer. Deployed at leading insurers in under 6 weeks.
- First Notice of Loss (FNOL) intake in under 2 minutes
- Real-time policy retrieval from Guidewire, Duck Creek, Majesco
- Document upload and OCR extraction via voice or chat
- Proactive status updates via SMS, email, or app push
94%
Claims handled without human transfer
AI Agents
One Platform. Every Channel.
Voice and chat AI agents built for enterprise deployment. Same platform, same compliance posture, same institutional knowledge -- whether your customers call or type.
The Most Human-Sounding AI Voice Agent for Serious Business.
Sub-second response times. Natural conversation flow. HIPAA-compliant. Your customers call and get an AI agent that sounds like your best employee.
- Sub-second response time
- Natural conversation flow, no robotic pauses
- HIPAA and SOC 2 compliant
- Seamless escalation to human agents
Intelligent Chat Across Every Channel.
Web, mobile, WhatsApp, SMS, one AI agent, every channel. Consistent experience. Full context. No channel switching required.
- Web, mobile, WhatsApp, SMS, and more
- Consistent experience across all channels
- Full conversation context preserved
- Rich media support: images, documents, forms
Seamless Escalation. Zero Context Lost.
When an AI agent reaches its limit, Pypestream transfers to a live agent instantly -- with the full conversation history, customer profile, and recommended next actions already loaded. No re-explaining. No dropped context. No frustrated customers.
- 📋Full conversation transcript transferred on escalation
- 🧠Customer intent, sentiment, and history surfaced to the live agent
- ⚡AI-generated suggested responses to accelerate resolution
- 🎯Escalation triggers configurable by intent, sentiment, or keyword
100%
Context preserved on escalation
0.4s
Average handoff time
38%
Reduction in handle time
AI Agent Conversation
I want to dispute this charge -- it's been 3 months and nothing has been resolved.
I understand your frustration. Let me connect you with a specialist who can resolve this immediately.
Agent Context (Auto-loaded)
Context transferred
Agent ready in 0.4s
Real-Time Intelligence on Every Conversation.
Resolution rates, CSAT trends, cost savings, escalation patterns -- all in real-time. The data your CFO needs to see ROI, and your ops team needs to improve it.
Resolution Rate
92%
+14pts vs. legacy IVR
Avg Handle Time
1m 42s
-38% vs. legacy IVR
CSAT Score
4.7/5
+0.6 vs. legacy IVR
Cost per Contact
$0.43
-61% vs. legacy IVR
Resolution Rate Trend
Last 30 daysCSAT by Channel
Escalation Rate
8.2%
Down from 41% pre-deployment
Real-time dashboards
Resolution, CSAT, cost savings
Agent performance
Quality monitoring per conversation
Auto-improvement
AI-recommended optimizations
CFO-ready reporting
Named ROI attribution
50+ Enterprise Integrations. Out of the Box.
CRM, claims management, billing, ticketing, Pypestream connects to every system you use.
Enterprise-Grade Security
Built for serious business
Every Pypestream deployment meets the strictest compliance requirements in insurance, healthcare, finance, and government.
PHI Safeguards Built In
Pypestream operates as a data processor under your BAA, with full audit trails, access controls, and compliance logging designed for healthcare and insurance.
Flexible Deployment Options
Deploy in your preferred cloud environment with enterprise-grade isolation, data residency controls, and infrastructure configurations to meet your security requirements.
Role-Based Access Control
Granular permissions for every team member. SSO via SAML 2.0 and OIDC. Every action logged, every session auditable, every export controlled.
Security documentation available on request
Penetration test reports, BAA templates, DPA, and full compliance questionnaire responses.
See AI that doesn't just respond. It resolves.
Peek inside real systems of AI agents running at scale. Learn how AI agents complete customer workflows across systems, with the control, precision and outcomes you actually care about.