Results That Speak for Themselves.

Every case study is a production deployment. Every number is real. No pilots, no proofs-of-concept.

$50M+
Customer cost savings
20M+
Annual AI interactions
34
Countries deployed
0
Compliance incidents
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Featured StoryMedia & Streaming
S
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$3.5M Annual Cost Savings at Sling TV

"The Pypestream team helped us balance AI-adoption with business process automation in a way that maximizes ROI." Seth Van Sickel, SVP

1.5M+
Annual chats
50%+
CSAT increase
7/10
Resolution rate
Read Full Case Study
$3.5M
Annual cost savings
1.5M+
Chats / year
50%+
CSAT lift
11 yrs
In production
0
Compliance issues

Showing 9 stories

S
Media

Sling TV

$3.5M

Annual cost savings

"The Pypestream team helped us balance AI-adoption with business process automation in a way that maximizes ROI."

1.5M+
Annual chats
50%+
CSAT increase YoY
7/10
Resolution rate
G
Travel

Global Luxury Cruise Line

300K+

Annual AI interactions

"Our AI agents handle booking support, itinerary questions, and experience personalization at global scale."

300K+
Annual chats
60%
Resolution rate
24/7
Availability
G
Travel

Global Fleet Services Leader

91%

Resolution without human intervention

"Dispute resolution turned into a brand moment. 91% resolution without manual intervention."

91%
Auto-resolution
$2M+
Cost savings
24/7
Availability
N
Telecom

National Wireless Carrier

78%

First-contact resolution rate

"Pypestream was the first team that said: we'll own the outcome, not just the technology. Sixteen weeks later, our AI agent was handling 74% of our billing volume without a single compliance incident."

4.2M
Annual AI interactions
$11.4M
Cost avoidance
62%
Churn reduction
T
Health Insurance

TriWest Healthcare Alliance

92%

Member inquiry automation rate

"Pypestream transformed how we serve veterans and military families. Member services are faster, more accurate, and available around the clock, with zero compliance incidents."

3.8M
Member interactions
$8.7M
Cost avoidance
0
HIPAA incidents
N
Insurance

National P&C Carrier

85%

FNOL automation rate

"Our FNOL CSAT went from 2.3 to 4.8 in six months. The routine work is now fully automated. And it's better than it was."

2.1M
Policyholder interactions
$14.2M
Cost avoidance
6.4 min
Avg FNOL time
N
Retail

National Home Security Leader

72%

Service inquiries resolved without agent

"Pypestream gave us a way to serve millions of customers at scale while keeping every interaction on-brand and compliant."

72%
AI resolution
2.1M+
Annual interactions
4.7★
CSAT
W
Insurance

WR Berkley

80%

Policy inquiries automated

"From policy lookups to claims intake, Pypestream handles the volume so our specialists focus on what matters most."

80%
Automation rate
$6.2M
Cost avoidance
0
Compliance incidents
G
Insurance

Great American Insurance

88%

FNOL first-contact resolution

"Our agents now handle only the cases that truly need human judgment. Pypestream handles everything else, flawlessly."

88%
First-contact resolution
1.4M
Annual interactions
4.9★
Agent CSAT
Client Testimonials

Trusted by leaders in regulated industries

BerkleyNet testimonial

"Pypestream helps us fulfill our customer needs in a way that's efficient, effective and still feels friendly."

B
McKenzie Holmes
Director of Marketing & CX, BerkleyNet
TriWest Healthcare Alliance testimonial

"We serve over one million phone calls a month. The ability to automate that and make it self-service so that the person can do it whenever it works for them, and not when it works for you, is a pretty remarkable concept."

T
David McIntyre
Chief Business Officer, TriWest Healthcare Alliance
Related Rentals testimonial

"The most important feature of the Related Digital Assistant is apartment search, followed by neighborhood finder. These prove that Pypestream is a partner who understands our business and our goals."

R
Tina Valencerina
Portfolio Director, Related Rentals
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